Casino regulation

Casino regulation

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Casino regulation

The NSW Independent Casino Commission (NICC) has sole responsibility to regulate the state’s two casinos and to deal with serious misconduct of the type uncovered by recent inquiries.

Vision

Our goal is to ensure NSW casinos uphold community expectations through responsible and compliant operations that are resistant to criminal infiltration and equipped to minimise gaming-related harms.

Mission

The New South Wales Independent Casino Commission is an independent, effective andtrusted casino regulator that minimises risks and harm, and maximises the accountability of casinos.

The Star casino

Response to the Bell Report

On 17 October 2022 the NICC announced it had suspended The Star’s licence indefinitely, fined the casino $100 million, and appointed a manager.

The suspension is in effect from 9.00am Friday 21 October. Mr Nicholas Weeks was also appointed as The Star’s manager from 9.00am Friday 21 October, up to a period of 90 days.

The NICC’s decisions:

  • Letter to The Star (PDF 109.94KB)
  • Notice of disciplinary action (PDF 93.72KB)
  • Deed to appointa manager (PDF 2.15MB)
  • Section 17 certification (PDF 84.85KB)

Review of The Star Pty Ltd

The Bell Review was established to assess The Star’s suitability to hold a casino licence and to examine compliance with its legal obligations. In September 2021, the Authority announced it would appoint Adam Bell SC to undertake a review of The Star and its Sydney casino. The review was activated under sections 30 and 143 of the Casino Control Act 1992 and began in November 2021.

On 31 August 2022, Adam Bell handed down his findings into The Star casino’s suitability to hold a casino licence in NSW.

Read the Bell Report

  • Review of the Star volume 1 (PDF 4.1MB)
  • Review of The Star volume 2 (PDF 3.28MB)
  • Review of The Star volume 3 (PDF 12.53MB)
  • Section 17 certification (PDF 122.53KB)
  • Direction order – confidential exhibits (PDF 111.18KB)

For the terms of reference, procedural guidelines, public hearing schedule, transcripts, exhibits and non-publication orders, please contact office@nicc.nsw.gov.au.

Increased regulatory supervision

Under new laws that came into force on 5 September, the NICC can fine operators up to $100 million. These increased penalties can be imposed retrospectively for serious breaches already committed in NSW. 

The NICC can also hold individual board members and executives liable for serious wrongdoing they facilitated, or knew about, but failed to stop. It can take direct disciplinary action against individuals for breaches they commit, and fine them up to $1 million, rather than only being able to sanction casino operators.  

These reforms deliver on the NSW Government’s commitment to support all 19 recommendations of the Bergin Inquiry and include additional measures from the Victorian Royal Commission into Crown Resorts. 

2022 Reforms

These reforms include:

  • Creation of the NICC
  • A ban on NSW casinos dealing with junket operators
  • A requirement for casinos to monitor patrons’ accounts and perform heightened customer due diligence.
  • A requirement for casinos to engage an appropriately qualified compliance auditor to report annually on the casino’s compliance with its obligations under all relevant statutes
  • Reforms to close associate provisions

Key additional reforms include:

  • Periodic reviews of casino licences will be conducted as public inquiries with Royal Commission-like powers to boost transparency around casino operations.   
  • Casino operators can be compelled to provide full and frank disclosure of requested information and notify the NICC of any breach or likely breach of the law. 
  • Compliance auditors will be appointed to report to the NICC on casino operators’ compliance with their regulatory obligations. 
  • Cash transactions over $1,000 will be phased out as cashless gaming is introduced at both casinos.  
  • Transition to mandatory carded play with requirements for gamblers to use cards to track their play, assisting with financial crime monitoring and responsible gambling.  
  • A new requirement for applicants who want to become close associates of a casino operator to demonstrate they are suitable to be associated with a casino. 
  • Increased regulatory reach by ensuring that the NICC can regulate the conduct of close associates of the casino operator, including taking disciplinary action against them where necessary. 
  • Casinos will also be required to give regulators continuous and remote access to gaming data, as pubs and clubs have done for many years.   

Casino Control Act 1992

The Casino Control Act 1992 is the relevant law governing NSW casinos. It was amended in 2022 to include comprehensive measures targeting key issues such as money laundering and other criminal activity. 

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